Privacy Policy

1. Introduction

ABC Stonemasonry (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us directly.

2. Who We Are

Business Name: ABC Stonemasonry
Email: info@abcstonemasonry.co.uk
Phone: 07795 201990
Website: https://abcstonemasonry.co.uk

We are the data controller responsible for your personal information.

3. What Data We Collect

We may collect and process the following types of personal data:

Identity and Contact Data: Name, phone number, email address.
Service Information: Details relating to stonework or masonry enquiries and services you request.
Technical Data: IP address, browser type, time zone, location, and how you use our website.
Communication Records: Emails, phone call notes, and messages submitted through our contact form.

4. How We Collect Your Data

We collect personal data through:

Our website contact form.
Email or phone correspondence.
On-site consultations or service visits.
Cookies and analytics tools used on our website.

5. How We Use Your Data

We use your data to:

Respond to your enquiries and provide requested services.
Prepare estimates and quotations.
Communicate with you about ongoing or future projects.
Maintain business records and comply with legal obligations.
Improve our website and services through analytics and feedback.

6. Lawful Basis for Processing

Under the UK GDPR, we rely on the following legal grounds for processing your personal data:

Consent – when you provide data voluntarily (e.g. submitting a form).
Contractual necessity – where we need your data to fulfil a contract.
Legitimate interests – to run and improve our business and services.
Legal obligation – to comply with legal or regulatory duties.

7. Sharing Your Data

We do not sell or rent your personal data. We may share your information with:

Website hosting or IT support providers.
Professional service providers (e.g. accountants or legal advisors).
Public authorities where we are legally required to do so.

All third-party service providers are required to protect your data and comply with relevant data protection laws.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

Monitor website performance.
Analyse visitor behaviour.
Improve user experience.

You can manage or disable cookies through your browser settings. See our Cookie Policy for more details.

9. Data Retention

We retain your data only as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.

10. Your Data Rights

Under data protection law, you have rights including:

The right to access your personal data.
The right to rectify inaccuracies.
The right to request deletion of your data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (where consent is the lawful basis).

To exercise any of these rights, contact us at info@abcstonemasonry.co.uk.

11. Data Security

We implement appropriate technical and organisational measures to secure your data and protect it from unauthorised access, loss, or misuse. However, no internet-based system is ever completely secure.

12. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

ABC Stonemasonry
Email: info@abcstonemasonry.co.uk
Phone: 07795 201990
Website: https://abcstonemasonry.co.uk

If you’re unsatisfied with our response, you can also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

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